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SAP C-C4H63-2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.

Topic 2

APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

Topic 3

Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.

Topic 4

SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.

SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q75-Q80):

NEW QUESTION # 75
How does outbound Data Governance manage the data that is sent to destination applications in SAP Customer Data Platform?

A. By storing collected processing purposes from external systems
B. By mapping event purpose nodes to the data privacy section
C. By including the processing purpose in the action configuration for data distribution
D. By combining static and dynamic purposes into customer profiles

Answer: C

NEW QUESTION # 76
Which of the following roles for console users are available in SAP Customer Data Platform? Note: There are 3 correct answers to this question.

A. Delegated Administrator
B. Marketeer
C. Customer Service Representative
D. DPO Specialist
E. System Administrator

Answer: B,D,E

Explanation:
The SAP Customer Data Platform provides various roles for console users to manage and interact with the platform effectively. The System Administrator role encompasses comprehensive platform administration tasks, including user administration. The DPO Specialist is responsible for managing processing purposes and ensuring compliance with data protection regulations. The Marketeer role focuses on engagement strategies and managing customer segments, activities, and CX flows. These roles are designed to cater to different aspects of customer data management and platform operations. Reference = This information is sourced from the SAP Help Portal, which details the roles and permissions associated with the SAP Customer Data Platform1.

NEW QUESTION # 77
For which of the following use cases is SAP Customer Data Platform most applicable? Note: There are 2 correct answers to this question.

A. To discover how customers are using products and services
B. To provide detailed financials of cash flow statements
C. To show how a marketing campaign performed quarter over quarter
D. To understand the ways clients interact with brands

Answer: A,D

Explanation:
The SAP Customer Data Platform is designed to provide a unified view of customer contacts, accounts, and relationships to unlock enriched, real-time insights. It is most applicable for understanding the ways clients interact with brands (B) and discovering how customers are using products and services (D). This platform enables businesses to capture every aspect of customer behaviors and experiences across channels, providing actionable data to downstream systems in real-time to power sales and marketing operations.
Reference = The information aligns with the insights shared in the SAP Community article on SAP Customer Data Platform for B2B Use Cases1 and the SAP Learning journey on exploring SAP Customer Data Platform essentials2.

NEW QUESTION # 78
Which of the following can be configured as part of the customer schema within SAP Customer Data Platform? Note: There are 2 correct answers to this question.

A. Profile entity
B. Segments
C. Activities
D. Activity indicators

Answer: A,C

Explanation:
Within the SAP Customer Data Platform, the customer schema can be configured to include various elements. Specifically, 'Activities' and 'Profile entity' are two components that can be configured as part of the customer schema. The 'Profile entity' is a collection of attributes associated with the customer's identity, which includes both predefined attributes and custom attributes that can be added as needed. On the other hand, 'Activities' refer to the actions or events associated with the customer, which can also be defined and included in the customer schema12.
Reference =
SAP Learning: Using Customer Schema1.
SAP Help Portal: Customer Schema2.

NEW QUESTION # 79
You want to authenticate requests to event listeners created by the source server application. How can you do this? Note: There are 2 correct answers to this question.

A. Pass a constructed JWT as the bearer token.
B. Pass the one-time password generated by the REST API endpoint.
C. Pass the SSL certificate of the client.
D. Pass the user key and secret key as parameters.

Answer: A,D

Explanation:
When using a server application to make API calls to the SAP Customer Data Platform, you can authenticate requests to event listeners by passing a constructed JWT as the bearer token or by using the user key and secret key as parameters. The use of an asymmetric RSA key pair is also mentioned, which is typically involved in the creation of a JWT. However, passing the SSL certificate of the client or a one-time password generated by the REST API endpoint is not specified as a method for authenticating these requests.
Reference = The information is based on the SAP Customer Data Platform documentation, which details the methods for signing requests to the platform1.

NEW QUESTION # 80
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