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Apple Apple-Device-Support Exam Syllabus Topics:

Topic
Details

Topic 1

Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.

Topic 2

Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.

Topic 3

Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.

Topic 4

Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.

Topic 5

Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.

Topic 6

Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.

Topic 7

Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.

Topic 8

Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.

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Apple Device Support Exam Sample Questions (Q57-Q62):

NEW QUESTION # 57
A supervised iPad is reported missing. The user was signed into their Managed Apple Account. What should you do to secure organizational data?

A. Ask the MDM administrator to enable Managed Activation Lock on the iPad.
B. Ask the MDM administrator to enable Managed Lost Mode on the iPad.
C. Ask the MDM administrator to enable Find My and mark the iPad as lost.
D. Ask the user to sign into Find My on iCloud and mark the iPad as lost.

Answer: B

Explanation:
Managed Lost Mode(via MDM) locks a supervised iPad and displays a custom message, securing data remotely.
* Option A: Activation Lock is preventive, not immediate.
* Option C: Find My isn't MDM-managed this way.
* Option D: User action isn't possible if missing.
* Option B: Correct-MDM-specific solution.References: Apple Support - "MDM Lost Mode" (support.
apple.com/HT204142).

NEW QUESTION # 58
Which option can you access to view the current activity of Apple Configurator for Mac?

A. From the Apple Configurator menu bar, choose Window > Activity.
B. Double-click the device and select Activity.
C. From the Apple Configurator menu, choose View Activity.

Answer: A

Explanation:
To view the current activity of Apple Configurator for Mac, you can access the Activity window from the menu bar. The Activity window shows you the background tasks that Apple Configurator is performing, such as downloading software updates, preparing devices, or installing profiles. You can also pause, resume, or cancel any activity from this window1. The other options, double-clicking the device and selecting Activity, or choosing View Activity from the Apple Configurator menu, are not valid ways to access the Activity window. References: 1 View log messages and activity in Apple Configurator - Apple Support

NEW QUESTION # 59
Which two Continuity features work when a user is signed in with different Apple Accounts on two devices?
(Select two.)

A. Auto Unlock
B. AirPlay to Mac
C. AirDrop
D. Handoff
E. Sidecar

Answer: B,C

Explanation:
* B:AirDrop works between different accounts if enabled.
* C:AirPlay to Mac functions without account matching.
* Option A: Handoff requires same account.
* Option D: Sidecar needs same account.
* Option E: Auto Unlock requires same account.References: Apple Support - "Continuity requirements" (support.apple.com/HT204681).

NEW QUESTION # 60
Scenario
Antonio recently bought his iPhone 14 Pro Max. It's taking over an hour to charge the device to 50% using his
5W USB power adapter that came with his previous iPhone.
Why can't Antonio fast charge his iPhone?

A. Fast charging requires a 61W or higher power adapter.
B. Fast charging isn't supported on iPhone 14 Pro Max.
C. Fast charging iPhone 14 Pro Max to 50% takes more than 60 minutes.
D. Fast charging requires a 20W or higher power adapter.

Answer: D

Explanation:
Antonio can't fast charge his iPhone 14 Pro Max using his 5W USB power adapter because it doesn't support the USB Power Delivery (USB-PD) protocol that enables fast charging. To fast charge his iPhone 14 Pro Max, he needs a 20W or higher power adapter that supports USB-PD, such as the Apple 20W USB-C Power Adapter1 or a comparable third-party adapter. With a 20W or higher power adapter, he can charge his iPhone
14 Pro Max up to 50% battery in around 30 minutes2. Fast charging is supported on all iPhone 14 models, as well as iPhone 13, iPhone 12, iPhone 11, iPhone SE (2nd generation), iPhone X, iPhone 8, and later models2. References: Apple 20W USB-C Power Adapter - Apple, Fast charge your iPhone - Apple Support

NEW QUESTION # 61
You are trying to connect a podcast mic to your mac. You go into Sounds, but the mic isn't appearing an as option. Where else can you check to see if the mic is properly connected to your mac?

A. System Information > Devices
B. System Settings > Printers & Devices
C. System Information > Hardware
D. System Settings > Hardware

Answer: C

NEW QUESTION # 62
......

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